Terms of service

Provider and scope

The provider of Crevly and contracting party is SK Medien, email: info@sk-medien.biz (the "Provider"). Full provider details are set out in the legal notice.

These terms apply to all contracts concerning Crevly. Deviating terms of the customer apply only where the Provider agrees to them expressly in text form. Individual agreements, the service description and the plan details shown during ordering take precedence over these terms.

Business use

Crevly is intended for traders within the meaning of section 14 of the German Civil Code as well as for self-employed creators and studios. Use for private purposes is not envisaged.

The customer confirms that it uses the service in the course of its independent professional or commercial activity.

Subject matter

Crevly is a browser-based SaaS application for managing creator and studio workspaces. Depending on the plan, it covers in particular master data, platform accounts, imports and synchronisations, earnings and time tracking, revenue shares, reports, roles, audit functions and bookings. Export functions are available on the Studio plan only; see section 12.

The specific scope of functions follows from the plan shown at the time of ordering and the add-ons purchased. Crevly does not provide tax, legal, financial or business advice and is neither an accounting nor a payment system. Analyses do not replace review by qualified professionals.

Registration and conclusion of contract

The presentation of plans is an invitation to submit an offer. The customer selects the plan, term and add-ons, enters the required details and submits a binding offer via the correspondingly labelled order button. The contract is concluded by express confirmation, activation of the account or confirmation of payment.

Registration details must be complete and accurate. The Provider may request evidence of trader status or authority to represent and may refuse registrations on objective grounds.

Accounts, roles and security

Credentials must be kept confidential and must not be passed on to third parties. The customer administers roles and permissions within its tenant and ensures that only authorised persons are granted access.

The customer notifies the Provider without undue delay where misuse of credentials is suspected.

Acceptable use

It is prohibited in particular to use Crevly unlawfully, to circumvent security mechanisms, to disrupt operations, to process third-party data without authorisation, or to resell, rent out or make accounts available to third parties outside the customer's own tenant.

Customer data and rights

The customer retains its rights in the data it enters. For the term of the contract it grants the Provider the necessary non-exclusive rights to host, reproduce, technically process, back up and transmit that data to instructed services, insofar as this is required to provide the service.

The customer warrants that it holds all necessary rights and legal bases and that it meets its information obligations towards creators, staff and other data subjects. The Provider may block or remove unlawful content following an appropriate review.

Platform connectors

Connectors can retrieve data via official interfaces, file imports or — where offered — portal automation. The customer instructs each retrieval, must be entitled to use the platform account and must observe the terms of the third-party platform. Credentials and tokens may be stored only for the customer's own accounts or accounts it is validly authorised to use.

Retrieval is not performed automatically on a schedule; it is triggered.

Third-party platforms are legally and technically independent. Changes to interfaces, portals, authentication, captchas, availability or terms of use may delay or restrict connectors or render them permanently impossible. The Provider does not owe the unchanged continuation of any particular third-party connector.

Plans, trials and fees

Prices, currency, billing interval, included usage allowances and add-ons follow from the order. Fees are due at the beginning of the respective billing period and are charged via Stripe. The customer maintains valid payment details.

The Provider is a small business under section 19 of the German VAT Act. The prices stated are final prices; no value added tax is shown or charged.

An annual plan is charged at eleven monthly instalments.

Any trial offered may be used only once per customer unless agreed otherwise. Duration, scope of functions and any transition into a paid subscription are shown before conclusion. The trial requires stored payment details and converts into the paid subscription purchased once it ends, unless cancelled beforehand. This is pointed out during the ordering process.

Late payment and price changes

Statutory rights apply in the event of late payment. Following a prior reminder, the Provider may suspend paid functions or the account where the suspension is proportionate. The obligation to pay for the period booked remains unaffected.

The Provider may change prices for future renewal periods giving at least six weeks' notice. Where the price is increased, the customer may terminate with effect from the end of the current period up until the change takes effect. If no termination is given, the new price applies to the next period; this is pointed out separately in the notification.

Term and termination

Monthly plans run for one month, annual plans for twelve months. They renew for the same period unless terminated before the next renewal date. Termination may be declared at any time via the Stripe customer portal or in text form to info@sk-medien.biz and takes effect at the end of the period already paid for.

A termination declared may be withdrawn until the end of the paid period; the subscription then continues unchanged.

The right to terminate for good cause remains unaffected. Good cause exists for the Provider in particular in the event of serious or repeated unlawful use, endangerment of system security or substantial payment default; a warning is issued beforehand where reasonable.

End of contract and deletion of data

No data export is offered. The customer can view its data within the application during the term of the contract; no function for exporting it into a reusable format is available.

After the contract ends, customer data is retained for 30 days. This period exists solely so that an accidental cancellation or a failed payment can be reversed; if the subscription is continued within that time, the data remains unchanged.

Once the 30 days have elapsed, customer data is deleted. The customer is informed of this consequence before a termination takes effect.

Billing and evidentiary data subject to statutory retention, as well as backup copies, may be stored for longer. Billing data is additionally held by the payment provider and is not removed by deletion within Crevly.

Availability, maintenance and changes

The Provider makes Crevly available at the handover point of the data centre and endeavours to achieve high availability. A specific level of availability is owed only where expressly agreed in a service level agreement. Maintenance, security updates, force majeure, internet disruptions and outages of third-party platforms may temporarily impair use.

Functions may be developed further, replaced or discontinued where the purpose of the contract is preserved and the change is reasonable for the customer. Material adverse changes are notified in good time. In the event of a material restriction, the customer may terminate for good cause with effect from the date of the change.

Warranty and responsibility for results

The statutory warranty rights for SaaS services apply unless effectively agreed otherwise in an individual contract. The customer reports reproducible faults together with the information required for analysis.

Imported data, exchange rates, categories, revenue shares, analyses and exports may be incomplete or incorrect owing to source data, configuration or third-party platforms. The customer reviews results before billing, payouts, tax returns or other business decisions.

Liability

The Provider is liable without limitation for intent and gross negligence, for culpable injury to life, body or health, under the German Product Liability Act and to the extent of guarantees expressly assumed.

In the event of slightly negligent breach of a material contractual obligation, liability is limited to the damage typically foreseeable at the time the contract was concluded. Material contractual obligations are those whose fulfilment makes proper performance of the contract possible in the first place and on whose observance the customer may regularly rely. Otherwise liability for slight negligence is excluded. Mandatory statutory liability remains unaffected.

Data protection and confidentiality

Information on the processing of the customer's own user data is set out in the privacy notice. Insofar as the Provider processes personal data on behalf of the customer, the parties conclude an agreement under Art. 28 GDPR before processing begins.

Both parties keep confidential any information that is identifiable as confidential or is confidential by its nature and use it only to perform the contract. This does not apply to information that is publicly known, lawfully obtained from third parties or independently developed, nor to disclosures required by law.

Rights in Crevly

All rights in the software, design, documentation, trade marks and content provided remain with the Provider or its licensors. For the term of the contract the customer receives a simple, non-transferable, non-sublicensable right to use Crevly within the scope purchased for its own business purposes. The Provider may use feedback free of charge to improve the service without disclosing confidential customer data.

Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Berlin; mandatory statutory places of jurisdiction remain unaffected.

Amendments and additions to the contract require text form unless a stricter statutory form applies. Individual agreements remain unaffected. Should any provision be invalid, the remainder of the contract remains effective; the statutory rule takes its place.

These terms carry a version identifier and an effective date; earlier versions remain available.